About Peter
Having spent twenty years in the technology sector living in the US and The Netherlands, I started my first company, The Partnership, producing Home Information Packs where we supplied 8 out of the top 10 high-end estate agents. I then went on to create one of the first ABS's, The Partnership Property Lawyers, and have grown it to be a highly respected firm, completing over 3,000 transactions per year, employing nearly 100 people. Three years ago, I setup Legalito, building software for lawyers based on our experience developing for The Partnership, which is fast-growing a reputation for delivering highly usable software that solves genuine problems for lawyers, with over 4,000 lawyers already registered to use it.
AI hallucinations
By late 2025, researchers had tracked over 120 court cases involving AI hallucinations. Tackling this is now a major competitive differentiator for legal AI platforms.
Peter, what is your take on this?
Unfortunately, the headlong rush to use AI within the legal sector has not been as controlled as it needs to have been. Lawyers are being actively encouraged to use AI prompting with the loosest guidance possible. We are seeing lawyers today using Microsoft Co-Pilot to draft enquiries and documents, with scant regard to the security issues or client confidentiality. Whilst the technology is extremely effective, the hallucinations are clear and obvious. Where it is embedded into case management systems there is less risk of hallucinations, but it is not clear how many people are actually using these embedded, safe versions.
Have you seen legal professionals rely on AI in their work?
I've seen lawyers within my own organisations increasingly rely on our own internal AI, but we wrote this to ensure that it did not hallucinate. The majority of use is for cross-checking or sanity-checking the answers that they have already given. We are certainly relying on it increasingly from a quality control aspect, and widely for extracting information from documents more efficiently.
More queries, not fewer
Peter, you flagged that AI summaries are causing more queries, not fewer. Is legal AI currently creating more work for conveyancers, not less?
This is a difficult question because it depends from what perspective you are looking. The core issue that we are now seeing is that our clients are using it widely, and yes, it is definitely generating more enquiries that seem semi-informed from our clients. We are aware, as a software provider that produces software that creates enquiries, that despite our best efforts, a minority of lawyers have been using our technology quite indiscriminately and selecting all the enquiries that it has raised. This was not how the software was designed, but unfortunately, it's not always possible to stop people abusing the technology; we cannot replace lack of experience, although we can double check where areas can be missed.
"The sheer number of documents that lawyers are expected to ingest and understand is becoming almost unmanageable."
Peter Ambrose
Legal Tech Specialist · Legalito
AI and risk
You've said lawyers are sceptical about AI until someone underwrites the risk. Should companies consider building an indemnity model into the product to remove that blocker?
As the owner of a law firm, when we setup Legalito, the first thing that I did was take out professional indemnity and product liability insurance. It goes without saying that one of the core concerns of law firm owners is insurance, and no-one should use technology from a provider that does not have such cover. That said, the unfortunate reality is that if a lawyer is using technology in their analysis process and giving advice based upon it, then it is highly unlikely that any claims against a technology provider would succeed.
AI Model for claims
"One of Britain's largest medical negligence firms deployed a co-created AI model for initial claims work, processing thousands of monthly inquiries across childbirth injuries, misdiagnoses, and oncology cases. The algorithm cross-references past decisions in ways a human simply cannot."
This is exactly the sort of issue that we feel very passionately about. The harsh reality is that law in 2026 has become a multi-faceted and extremely complicated discipline; the sheer number of documents that lawyers are expected to ingest and understand is becoming almost unmanageable. Whilst there is an argument to be made about nuances, we have seen machines creating very surprising results from very nuanced issues, especially where there are multiple documents involved that need to be cross-referenced.
Last thoughts
At Legalito, we are working on some genuinely ground-breaking work that we believe will make a tremendous difference to the lives of property lawyers. Running a law firm gives us a unique insight into the real pain that lawyers experience, particularly around document checking or dealing with large numbers of complex documents. We are just about to release the first set of products designed to produce reports based on ALL types of documents for all types of properties, and even automatically answer the other sides' enquiries, with minimum lawyer involvement — our Smart Answers is truly outstanding!
